Nobody likes to have their appointment time interrupted by Dr. Oken receiving non-urgent text messages or phone calls on his cell. We kindly ask that during normal business hours, please refrain from doing so, and instead, either call the office 410-910-7500 or send an email (see below). By doing so, it makes it easier for Dr. Oken to respond to your needs when he is available to concentrate on you rather than the patient he is currently seeing.
 
Text messaging:
Please refrain from sending Dr. Oken any text message unless it is either in direct response to a text message that he has sent to you or you have an urgent need.  During office hours, when Dr. Oken is seeing a patient, he obviously cannot respond to text messages, so they pile up and can easily be missed.  And overnight, please refrain from sending him any text messages as they don't always wake him up; instead, if you have an urgent issue, call him on his cell phone.  If it's non-urgent, send an email or leave a message on the office phone.
The email addresses for our practice are:
 
Asst@HarryOkenMD.com Prescription refills or lab questions
Appt@HarryOkenMD.com Scheduling appointments  
Info@HarryOkenMD.com General Inquiries  
 
Remember, for emergencies, call 911, then call either the office or Dr. Oken on his cell.

We hope that if patients can comply with these requests, it will make your own appointment more productive and help facilitate better communication.

Thanks in advance for your cooperation.

Kind regards,
Dr. Oken's administrative staff
 
Enrollment & Accounts Appointments & Scheduling Medical Assistant
 
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10700 Charter Drive
Columbia, MD 21044
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